Frequently Asked Questions
Everything you need to know about your luxury leather experience.
What is the standard delivery timeline for my order?
Standard shipping typically takes 3 to 5 business days for metropolitan areas and 5 to 7 business days for other regions across India.
Does Da Milano offer a warranty on its products?
Yes, all Da Milano products come with a lifetime service warranty that covers manufacturing defects and hardware repairs.
What is your return and exchange policy?
You can return or exchange unused items in their original packaging within 14 days of delivery. Please note that personalized items are not eligible for return.
How should I care for my leather bags and accessories?
We recommend avoiding direct exposure to water and heat. Use a soft, dry cloth for cleaning and store your products in the provided dust bags when not in use.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and offer Cash on Delivery (COD) services for most pin codes.
Can I track my order status online?
Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your shipment in real-time.